Xiaomi India has taken a big step towards making its customer service more inclusive by introducing a new Sign Language Support feature.
This initiative aims to help deaf users easily connect with Xiaomi’s products and services, creating a smoother and more accessible experience for everyone.
To make this happen, Xiaomi has put together a team of specially trained sign language interpreters.
These interpreters are available to offer personalized, one-on-one support in both English and Hindi.
This human-centered approach makes sure that all customers, regardless of their communication needs, can interact effectively with Xiaomi.
Requesting sign language support is simple. Customers can reach out to Xiaomi Customer Care via WhatsApp and choose a time that works best for them.
Once the time slot is confirmed, a video link is shared for the virtual consultation.
The service is available every day of the year, from 9:00 AM to 6:00 PM.
Xiaomi’s team of interpreters is ready to assist with everything from general inquiries to order-related questions and technical support.
This new feature is part of Xiaomi’s broader effort to make their services accessible to all users, ensuring that no one is left out of the conversation.
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